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NGinfracraft Enterprises

Terms

Website terms for NGinfracraft services and consultation requests.

Acceptance of Terms

By accessing or using the NGinfracraft website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable policies referenced herein. If you do not agree with these terms, you must discontinue use of our website and services immediately.

By using our services or submitting an inquiry, request, purchase order, or service agreement, you represent that you have the legal authority to do so on your own behalf or on behalf of the organization you represent.

NGinfracraft reserves the right to modify these Terms at any time without prior notice. Updated Terms become effective upon publication on this website. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

NGinfracraft reserves all rights not expressly granted under these Terms.

Refund Policy

NGinfracraft is committed to delivering high-quality IT consulting, cybersecurity, cloud, infrastructure, digital transformation, and managed services. Due to the professional and customized nature of our services, all payments are generally non-refundable once work has commenced or services have been delivered.

Refunds may be considered only in exceptional circumstances and solely at the discretion of NGinfracraft, including where:

  • A duplicate payment has been made.
  • A payment was processed in error.
  • NGinfracraft is unable to provide the agreed service for reasons solely attributable to us.

    No refunds will be provided for:

  • Change of mind after purchase.
  • Customer delays, cancellations, or failure to provide required information or access.
  • Services already rendered, milestones completed, consultations delivered, or digital deliverables provided. Third-party software, hardware, cloud subscriptions, licenses, or products purchased on the customer's behalf.
  • Any approved refund will be processed using the original payment method, after deducting applicable taxes, bank charges, payment gateway fees, and any costs incurred for work already performed.

    To request a refund, please contact us with your invoice number and the reason for your request. NGinfracraft reserves the right to review each request individually, and all decisions regarding refunds shall be final.

    By purchasing or using our services, you acknowledge and agree to this Refund Policy.

    Coockies Policy

    NGinfracraft uses cookies and similar technologies to enhance your browsing experience, improve website performance, analyze website traffic, and provide relevant content and services.

    What Are Cookies?

    Cookies are small text files stored on your device when you visit our website. They help us recognize your browser, remember your preferences, and improve website functionality.

  • A duplicate payment has been made.
  • A payment was processed in error.
  • NGinfracraft is unable to provide the agreed service for reasons solely attributable to us.

    No refunds will be provided for:

    How We Use Cookies

    We may use cookies to:

  • Ensure the website functions properly.
  • Remember your preferences and settings.
  • Analyze website usage and performance.
  • Improve security and detect fraudulent activity.
  • Enhance user experience.

    Third-Party Cookies

    Our website may use trusted third-party services, such as analytics, payment gateways, embedded content, or social media integrations, which may place their own cookies subject to their respective privacy policies.

    Managing Cookies

    Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain features and functionality of the website.

    Changes to This Policy

    NGinfracraft reserves the right to update this Cookies Policy at any time. Any changes will be effective upon posting on this page.

    By continuing to use the NGinfracraft website, you consent to the use of cookies in accordance with this Cookies Policy.

    Privacy Policy

    At NGinfracraft, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, communicate with us, or use our technology services.

    NGinfracraft provides IT Infrastructure, Cloud Services, Cyber Security, Digital Transformation, Industry 4.0, IT Consulting, and Enterprise Technology Solutions to help businesses become secure, intelligent, and future-ready.

    Information We Collect

    Information We Collect

    When you interact with NGinfracraft, we may collect information required to provide better services and communication.

    Personal Information

    We may collect:

  • Name
  • Company name
  • Email address
  • Contact number
  • Job title
  • Business address
  • Service requirements
  • Information submitted through contact forms
  • Technical Information

    When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website usage statistics
  • Date and time of access
  • Our Services

    • IT Infrastructure
    • Cloud Services
    • Cybersecurity
    • Managed IT Services
    • IT Consulting
    • Digital Transformation
    • Backup & Disaster Recovery
    • Industry 4.0 Solutions

    User Responsibilities

    • Provide accurate information
    • Use services lawfully
    • Protect account credentials
    • Respect applicable laws
    • Avoid activities that disrupt services

    Intellectual Property

    All website content, including text, graphics, logos, software, and documentation, is the property of NGinfracraft or its licensors and may not be copied or redistributed without written permission.

    Confidentiality

    Both parties agree to maintain the confidentiality of business and technical information shared during engagements.

    Limitation of Liability

    NGinfracraft is not liable for indirect or consequential damages except where required by applicable law.

    Additional Terms

    • Third-party links are provided for convenience.
    • Payments are governed by contractual agreements.
    • Services may be modified or discontinued without prior notice.
    • These terms are governed by the laws of India.

    What We Deliver

    • Discovery workshop
    • Business and risk alignment
    • Modern architecture
    • Implementation support
    • Training and documentation
    • Continuous improvement

    Business Outcomes

    • Resilient technology foundation
    • Better security visibility
    • Lower operational risk
    • Clear ownership and governance
    • Future-ready transformation roadmap

    Talk to NGinfracraft

    Share your requirement and the enquiry will open directly to info@nginfracraft.in.

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